For Tenants

Tenant can report defects to the maintenance company electronically by selecting the address concerned in the field below. When you also enter your e-mail address, you will receive a link via which you can track the progress of the repairs.
Since the holder does not own their right-of-occupancy apartment, they have statutory and contractual obligations towards the apartment’s owner, meaning HASO. For example, the holder must make sure that their own actions do not reduce the value of the apartment. However, the holder is also entitled to receive control of the apartment in accordance with the right-of-occupancy agreement and the law, meaning that the apartment needs to be in a condition as required by the law.
You can notify HASO of your change of address electronically if someone moves in or out of your apartment.
Right-of-occupancy apartments have a three-month notice period.